When you create an account with crown casino, the trust you place in us means everything. On this page, we're being fully transparent — what data we collect, why we collect it, and how we keep it safe.
Last Updated: January 1, 2026This Privacy Policy applies to Crown Casino and all of its services. By visiting the Crown Casino website, creating an account, or using any of our services, you agree to the terms of this Privacy Policy.
Crown casino places the highest importance on its users' privacy. We believe every member's personal data belongs to them, and protecting it is our responsibility. This policy explains how crown casino manages your personal information.
Crown Casino complies with international data protection regulations. Our Privacy Policy is reviewed regularly by legal experts.
Have questions? Reach out to our support team anytime — they're ready to assist you in Bengali.
Crown Casino only collects information that is necessary to provide its services and ensure security. Collecting data beyond what is needed is against Crown Casino's policy.
| Type of Information | When Collected | Why It Is Needed |
|---|---|---|
| Full name, date of birth | At Registration | Identity Verification & Age Confirmation |
| Mobile number, email | At Registration | Contact & OTP Verification |
| National ID or Passport | For KYC Verification | Fulfilling Legal Obligations |
| Payment information (mobile number) | Transaction time | Deposit & Withdrawal Process |
| IP address, device information | Each session | Security & Fraud Prevention |
| Gaming History & Transaction Logs | Continuously | Dispute Resolution & Audit |
Crown Casino uses your information solely for the specific purposes outlined below. We never sell your data or share it with third parties for advertising purposes.
To opt out of promotional messages from crown casino, simply turn off notifications in Account Settings. Transaction and security-related messages will still be sent regardless.
Crown casino uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock, 24/7.
Your password is stored on crown casino as an encrypted hash. No staff member or system can view your plain-text password.
Crown Casino believes you should have full control over your own data. You have the following rights:
You have the right to know what information Crown Casino holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data, provided there is no legal obligation requiring its retention.
You may request your data in a standard, portable format.
You can object to the processing of your data for specific purposes.
You may withdraw your consent to promotional communications at any time.
Crown casino does not retain any data beyond the required period. All information is stored for as long as your account remains active.
Crown Casino strictly refrains from providing services to anyone under the age of 18. Our age verification system is reviewed on a regular basis.
If we become aware that a minor has created an account on Crown Casino, that account will be immediately closed and all collected data will be permanently deleted.
If a minor attempts to register on crown casino, their parent or guardian will be notified.
For any questions, requests, or complaints regarding this Privacy Policy, please contact crown casino's data protection team:
To request data deletion or correction, start a live chat with "Data Request" — our team will assist you directly.
From technology to policy — your data is protected at every level.
Every click and every transaction at Crown Casino is protected by 256-bit SSL encryption — the same level of security used by banks.
Crown casino does not sell your data to advertisers or data brokers — under any circumstances, at any price.
View, update, or request deletion of your information at any time from Account Settings.
Crown Casino does not retain data longer than necessary. Information is automatically deleted after its designated retention period.
Crown Casino staff can only access information necessary for their specific role — everything else is restricted.
At least twice a year, independent third-party experts review crown casino's security infrastructure.
Answers to frequently asked questions from members about their experience using Crown Casino